Orlando City Soccer Holdings, LLC - Ticket Back Terms – Updated June 2020

This ticket is a revocable license that only grants the ticketholder a one-time entry to the stadium (the “Stadium”) and a spectator seat, or standing room, with no right of re-entry, for the specified game, match, or event specified on the ticket (the “Event”). The holder, on behalf of the holder and any accompanying minors (collectively, the "Holder"), seeking entry pursuant to this license, agrees that: admission is contingent on Holder’s agreement to the following terms and conditions as well as those available at www.mlssoccer.com/fan-code-of-conduct and at www.orlandocitysc.com/stadium (collectively, the “Terms”); and by using this ticket to enter the Stadium, Holder is deemed to have read the Terms and agreed to be bound by them. Failure to comply with any of these Terms, shall result in forfeiture of this license and all rights arising hereunder without refund and shall entitle Management to pursue all additional legal remedies available to it. Admission may be refused or withdrawn or Holder ejected at the sole discretion of the Stadium, Major League Soccer, L.L.C. and its affiliates (“MLS”), National Women’s Soccer League, L.L.C. (“NWSL”), United Soccer League (“USL”), and the Orlando City Soccer Holdings, LLC and its affiliates (the “Club” and, collectively with the Stadium, MLS, NWSL, and USL, “Management”).   

ALL TICKET SALES ARE FINAL. NO REFUNDS OR EXCHANGES EXCEPT AS PROVIDED HEREIN. THE SOLE AND EXCLUSIVE REMEDY if admission is refused or revoked, the Event is not played at the Stadium for any reason, or the Event is played without fans, is a refund or credit of up to the ticket price set by Management’s sole discretion (the “Face Value”), unless otherwise provided below or in an existing Agreement with the Club. IN NO EVENT SHALL MANAGEMENT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND, OR ANY DAMAGES BEYOND THE FACE VALUE OF THE TICKET. ANY DISPUTE OR CLAIM RELATED TO, OR ARISING FROM, THIS TICKET SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION. HOLDER AND MANAGEMENT EACH AGREE THAT ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS AND EACH WAIVES ANY RIGHT TO LITIGATE IN COURT OR ARBITRATE ANY CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CLASS ARBITRATION. IF HOLDER DOES NOT CONSENT TO THIS CLAUSE, HOLDER MUST LEAVE OR NOT ENTER THE STADIUM. THIS CLAUSE IS GOVERNED BY THE FEDERAL ARBITRATION ACT.

The date and time of the Event (and the opening of the gates) are subject to change or cancellation by Management in their sole discretion or as a result of events beyond their control, and no such change or cancellation shall entitle Holder to a refund or other remedy if Holder cannot attend or for any other reason. Holder may be relocated to any alternative seat in the sole discretion of the Club, and no such relocation shall entitle Holder to a refund or any other remedy if Holder is relocated to a seat of reasonably comparable face value. 

Holder and Holder's belongings may be searched upon entering the Stadium, and prohibited items may be confiscated, at the sole discretion of the Management. Holder consents to such searches and waives any and all claims relating to them. If Holder does not consent to such searches, Holder will be denied entry or ejected from the Stadium without refund. Further, Management reserves the right to refuse admission to or eject any person whose conduct, in Management’s sole discretion, violates these Terms, any applicable code of conduct, or is otherwise disorderly, without refund. Inappropriate behavior or abusive language may result in ejection (without refund), forfeiture of season ticket privileges, and/or other legal action. A refund to Holder of the Face Value shall automatically terminate Holder’s rights hereunder.

Holder agrees not to create, transmit, display, distribute, exploit, misappropriate or sell (or aid in such activity) any description or account (in any form, whether text, data or visual, and including, without limitation, play-by-play data) of the Event for any commercial, non-personal, purpose. Holder agrees not to create, transmit, display, distribute, exploit or sell (or aid in such activity) any photographs, images, videos, livestreams, audio or other form of display or public performance or reproduction of any portion of the Event (the “Works”). Notwithstanding the foregoing, Holder agrees that by using this ticket to enter the Stadium, Holder shall be deemed to have signed this ticket and granted Management an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to all rights associated with the Works. Holder also grants irrevocable permission to Management (and their sponsors, licensees, advertisers, broadcasters, designees and agents) to use, publish, edit, and alter Holder’s image, likeness, voice, actions and statements in any medium including, without limitation, any audio, video, film, photographs, social media, exhibition, publication or reproduction of the Event for any purpose without further authorization or compensation and waives all claims and potential claims relating to such use unless prohibited by law. 

HOLDER VOLUNTARILY ASSUMES ALL RISKS, HAZARDS AND DANGERS arising from or relating in any way to the Event, the Stadium, or the Stadium’s environs, whether occurring before, during, or after the Event, including, without limitation, the risk of contracting a communicable disease or illness (including exposure to a bacteria, virus or other pathogen capable of causing a communicable disease or illness), the risk of physical injury or death, however caused, whether by players, by other people or by objects such as balls entering the spectator area, or otherwise, and the risks of lost, stolen or damaged property. Holder hereby waives all claims and potential claims relating to such risks, hazards, and dangers. 

Management is not responsible for, and may refuse to honor, any duplicate or duplicated, lost, stolen, destroyed or counterfeit tickets. Use of this ticket in violation of any law including, without limitation, the unlawful resale or unlawful attempted resale of this ticket is strictly prohibited and will result in seizure, revocation and/or forfeiture of this license without refund or compensation.  This ticket is not redeemable for cash and may not be used for, or in connection with, any commercial or trade purposes including, but not limited to, advertising, promotions, contests, sweepstakes, giveaways, gambling or gaming activities, without the express written consent of Management. 

Holder shall defend, indemnify and hold harmless the Management and their past, present and future officers, directors, employees, agents, affiliates, successors, managers, members, partners, shareholders, and assigns from and against all claims (whether alleged, adjudicated or otherwise and including third party claims and claims between the parties), actions, damages, liabilities, losses and expenses, to the extent attributable to Holder’s negligence, fault, or misconduct while in or around the Stadium or its environs. 

All applicable federal, state, and/or local laws, regulations, orders, ordinances, and otherwise, shall and will be strictly enforced by the Club. Holder shall obey all instructions, directions, and requests of the Club’s staff, all Stadium signage, and all of the Management’s rules, regulations, and Terms.