Paperless Ticketing FAQ
General
The LionNation app is free on the app store and play store.
You can also manage your tickets by logging into your ticketing AccountManager. Your username is your email address. (If it’s your first time logging in you’ll need to select ‘Forgot Your Password’ to have a temporary password sent to you).
The first thing to do is to connect your ticketing account. On the app navigate to the tickets tab and click get started. You will need to enter your ticketing AccountManager information. This is the email which you used when purchasing your tickets. If it's your first time you can click forgot password to get a new password sent to you.
Once your account is connected you can view, transfer and resell tickets right from your phone.
As a Season Ticket Member there are two convenient ways to enter the building.
- Membership Cards: If you opted in for cards you will receive one season ticket card for each seat on your account. This card will be scanned at the gate, giving you access into the stadium.
- The LionNation App: Scan your ticket directly from the app right from your phone. You can also transfer tickets on the spot with friends and family for added convenience.
- Your ticketing AccountManager: Log into into your account manager directly from your phone here and pull up your tickets.
Paperless ticketing is the safest, most convenient and flexible way to receive and manage tickets. You’re probably already using your smartphone to attend movies or when you travel, so why not for live events? Paperless tickets provide:
- Quick and easy entry to the stadium using your smartphone
- The ability to manage, transfer or sell your tickets at any time
- Reduced risk of lost, stolen, counterfeit or forgotten tickets
- An easy way to go green by printing less paper
Entry into the stadium
Once you have connected your ticketing account, you will see all your tickets for upcoming games in the EVENTS tab.
Simply tap on the event you wish to view tickets for, and you'll see your digital ticket. If you have multiple tickets you can swipe left and right to view them. For entry into the stadium, just present this ticket to the attendant.