New Stadium FAQ

New Stadium FAQ

The Orlando City Downtown Soccer Stadium is a 25,500-capacity, state-of-the-art, privately financed multi-purpose facility and home to Major League Soccer’s Orlando City SC and the Orlando Pride National Women’s Soccer League team. The third largest purpose-built stadium in MLS, the venue is currently under construction and expected to be completed in 2017. 

We recently launched Virtual Venue, a 3-D platform that allows fans to view sightlines and features from any seating section or private suite in the new stadium.  The platform, available at here and viewable on mobile devices, provides 360-degree views of the entire venue – allowing fans to take a virtual tour of the new stadium. Fans can also share the view from their seats or suites via Facebook, Twitter or other social media to show their friends and family what to expect when the new stadium opens in 2017.
 
Below is a list of frequently asked questions.  More information (e.g. specific seating location, 2017 pricing, etc.) will be sent to Season Ticket Members in the summer as we begin to prepare for the 2017 season.  Please call your Guest Experience Representative at 855-ORL-CITY or click here for any additional questions.   

General Seating:

Q. How will my seats in the Citrus Bowl translate into the new stadium?
A. You will have a comparable view of the field and will be in a comparable row.  Some exceptions may apply based on stadium configurations.

Q.  When will the season ticket pricing for 2017 be available?  
A.  Season Ticket Members will receive additional information on pricing and seating locations this summer.

Q. My seats are in the first row, will I still be in the first row in the new stadium?
A. Yes, but there may be a few exceptions due to stadium configurations.

Q.  I am in the front row in the corner, but it looks smaller online.  Will I still be in the front row or will I be moved to the 2nd level?
A.  If you are currently in the front row we will make every attempt to keep you in the front row of the 1st level.  Some exceptions may apply based on stadium configurations.

Q.  Will there be a premium for front row seats in the 2nd level?
A.   Season Ticket Members will receive additional information on pricing and seating locations this summer.

Q.  In the new stadium the Supporters section is flipping from the South end to the North end.  Does that mean the rest of the stadium will flip as well?
A.  Yes, when moving to the new stadium anyone seated on the north end of the stadium will now be seated in the south end of the stadium.  For example, if you’re currently in a corner section next to the Supporters, you will still be in a corner section next to the Supporters when you move to the new stadium.  (The east and west seating will remain the same.  If you are currently on the east side of the stadium, you will stay on the east side.)     

Q.  Will my seats stay on the aisle?
A.  Yes, we will make every attempt to keep you on the aisle, but there may be a few exceptions due to stadium configurations.
 
Q.  How many seats are in each row?  How many rows are in each section?
A.  It varies based on the section.  Additional details on sections, rows and seats will be provided at a later date.

Q. What rows are covered by the overhang?
A. All rows down to approximately the second row on the East, West and North side.  South side is to be determined.  

Q. Will any of the seats in the stadium have cup holders?
A. Yes, Yes, Sections 13-17 & 113-117 (west), 33-35 & 133-135 (east) and the Supporters (22-28) will have cup holders..   

Q. Where are the players entering the field from?
A. Southwest tunnel

Q. Where will the team benches be?
A.  The benches are on the West side of the field.  The OCSC bench is located on the North side closer to the Supporter section.

Q.  Will there be any places to stand and watch the game along the sidelines or South End?
A.  There is minimal standing room in South/Southeast.  Most standing room area has been occupied with additional seats when the stadium capacity expanded.

Q. Am I able to relocate if I don’t like my seats at the new stadium?
A. Yes, you will have an opportunity to relocate based on availability.  We expect a very high renewal rate for season tickets which will limit the opportunity to relocate seats.

Supporters:

Q.  Why is the Supporters section labeled with section numbers and rows and not as general admission?  Will it still be a general admission area?
A.  Yes, this is still a general admission area.  The sections numbers are for internal purposes as well as future, non-soccer related events.

Q. Will the Supporters Section have fold down seats?
A.  No, it’s standing room only.

Q. I chose my seat because I wanted to be near/away from the Supporters section.  Will that be true when we move to the new stadium?
A. Yes, with some exceptions.  Please contact your Guest Experience Representative at 855-ORL-CITY or email tickets@orlandocitysc.com for more information.  

Concessions:

Q. What different concessions will be available?
A.  We’re finalizing details with the concessionaire, but you can expect a good variety.

Q.  Where will the concession stands be located?
A.  Exact locations are still being finalized.

Premium Seating:

Q. What is the difference between the different premium areas?
A. 2017 benefits and amenities are still being finalized.

Parking/Tailgating:

Q.  Where will the parking be located?
A.  Parking details are still being finalized, but the majority of parking will be in current lots.

Q.  Will full season parking passes be available?   
A.  Parking details are still being finalized.

Q.  How much will parking cost?
A.  Details are still being finalized.

Q.  Where will handicapped parking be?
A.  Details are still being finalized.

Q.  Will there be VIP parking and where will it be located?
A.  Yes, there will be VIP parking available primarily to our Suite Members.  

Q.  Where will tailgating be located?
A.  Details are still being finalized.

ADA Seating:

Q. My seats are behind the ADA seating in the Citrus Bowl, will I be moved to the first row?
A. Yes, but there may be a few exceptions due to stadium configurations.

Q. Where will ADA seats be located?
A. ADA seats are located throughout the stadium in most price levels.

Q. Is there ADA seating in the Supporter Section?
A. Yes.

Q. How many companion seats can accompany ADA seating?  
A. All accessible seats are permitted up to three (3) companion seats.Stadium Policies:

Q.  At what age will a child be required to have a ticket for entry?
A.   Once a child has reached their 3rd birthday they need a ticket for entry.

Virtual Venue:

Q.  Why can I only see certain rows and not all of them?
A.   The virtual venue is designed to give a viewpoint from various spots within each section.

Q. Will Virtual Venue work on my mobile device?
A.  Yes, it will work on any smart phone.